January 22, 2026 · 8 min read

What To Do After a Car Accident in Boston (Step-by-Step)

Accidents are disorienting. The five minutes after impact are the most important. Here's a step-by-step you can actually follow when you're shaken.

1. Get safe. If the car runs and you're in traffic, move to the shoulder or the nearest exit ramp. Turn on hazards. If anyone is hurt, call 911 immediately.

2. Call the police. In Boston and surrounding cities, any accident with injury, more than $1,000 in damage, or that blocks traffic should be reported. The police report is your insurance company's primary document.

3. Document everything. Photos of all vehicles, damage, license plates, the scene wide, the scene close-up, road conditions, and any street signs. Write down the other driver's name, license, insurance carrier, and policy number.

4. Call for a tow. If your car isn't safe to drive, call BosTowing at (617) 908-2024. We handle accident recovery 24/7 across Boston with insurance-friendly documentation — your carrier will accept our paperwork.

5. Notify your insurer within 24 hours. Most policies require prompt notice. Give them the police report number and the tow yard your car is going to.

6. Don't admit fault on scene, and don't sign anything from another driver or a non-police investigator. Let your insurance company handle the determination.

BosTowing operators are trained for post-collision recovery — careful loading of damaged vehicles, scene cleanup support, and direct coordination with your insurance carrier.

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